KVB
KVB Europe Ltd · País (fuente): GB · Fecha de registro (fuente): 2024-6-23
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Registros de exposición (2)
Hello, Login number 20014862 I would like to enquire about my trading position that is forced close all sudden during my trading. It raised my concern that Mt4 in system indicate the order is close at 16.07 where price is at 2868 but when I check the market price at kvb during th...
At 01:14 on 19 November I noticed the gold spread on my account (20009765) had widened to USD 105 per lot. I assumed it was market volatility. At 09:05 the same morning the spread was still USD 105 per lot. I contacted staff and customer service, who said it was a normal widening and that the MT4 spread was authoritative, but friends told me other people’s spreads had not widened. At 21:13 that evening the gold spread reached USD 325 per lot; closing then would have badly hurt my profit, but customer service only stalled and I was eventually forced to close, losing tens of thousands of dollars. I am extremely disappointed in KVB and stopped trading with them…